Thank you for shopping with LUXLINENG. We are committed to delivering your orders promptly and efficiently. Please take a moment to review our shipping policy:
1. Processing Time
Orders are typically processed within 2-3 business days (excluding weekends and holidays).
During peak seasons or promotional periods, processing times may extend slightly.
2. Shipping Methods and Delivery Times
We offer the following shipping options:
Standard Shipping: Delivery within 15-22business days.
Expedited Shipping: Delivery within 10-15 business days.
Express Shipping: Delivery within 5-7 business days.
Delivery times vary depending on your location.
3. Shipping Costs
Shipping costs are calculated at checkout based on your chosen shipping method and delivery destination.
Free shipping is available for orders over [specific amount, e.g., $50].
4. International Shipping
We ship to most countries worldwide. Additional customs duties, taxes, or fees may apply depending on your country’s regulations. These are the responsibility of the customer.
Delivery times for international orders may vary due to customs clearance processes.
5. Tracking Your Order
Once your order is shipped, a confirmation email with a tracking number will be sent to you. You can track your package directly through our website or the carrier’s tracking system.
6. Missing or Delayed Shipments
If your order has not arrived within the estimated delivery timeframe, please contact us at [Customer Support Email] with your order details.
We will work with the carrier to resolve the issue as quickly as possible.
7. Address Changes
Please double-check your shipping address before placing your order. Any changes after order placement may delay shipping and are subject to additional fees.